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Hello Team,
I booked cycle at Ideal Colony. Cycle number 101635. But cycle didnt unlock, so i end the trip in 2mins. 3 rs deducted from my Paytm account.
Again in 2 mins I booked a cycle 101370 stationed at Ideal Colony, Kothrud & used it for around 20 minutes, but unable to end trip stating parking is full and end trip at some other station, which also shows the same message. I locked the cycle manually, now its not allowing me to unlock the cycle. I am being charged for 3hr 23 minutes ride (Already Rs 21 Deducted) and its still debiting the money from my account.
I tried for almost 3hours 10Mins waiting there (Which itself is so disgusting and pathetic)!! I couldn't even move the bicycle a single bit and still being charged. And i am getting charged as my writing this. I have send query 3 times on Zoom customer care, still there no response from customer care end. It's so pathetic to see these kind of behaviour from a reputed brand. I request you to have a look into this issue and resolve it at the earliest.
Cycle number 101370
Name - Aniket Kulkarni
Area - Ideal Colony, Kothrud, Pune
Regards,
Aniket Kulkarni
I booked cycle at Ideal Colony. Cycle number 101635. But cycle didnt unlock, so i end the trip in 2mins. 3 rs deducted from my Paytm account.
Again in 2 mins I booked a cycle 101370 stationed at Ideal Colony, Kothrud & used it for around 20 minutes, but unable to end trip stating parking is full and end trip at some other station, which also shows the same message. I locked the cycle manually, now its not allowing me to unlock the cycle. I am being charged for 3hr 23 minutes ride (Already Rs 21 Deducted) and its still debiting the money from my account.
I tried for almost 3hours 10Mins waiting there (Which itself is so disgusting and pathetic)!! I couldn't even move the bicycle a single bit and still being charged. And i am getting charged as my writing this. I have send query 3 times on Zoom customer care, still there no response from customer care end. It's so pathetic to see these kind of behaviour from a reputed brand. I request you to have a look into this issue and resolve it at the earliest.
Cycle number 101370
Name - Aniket Kulkarni
Area - Ideal Colony, Kothrud, Pune
Regards,
Aniket Kulkarni
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