[Resolved] Zoom Car — pedl - refused to end trip | |||||
I had started a PEDL trip at 7:38 pm today, 30th August 2018 and the trip lasted for 8 mins. I parked the cycle in a PEDL station with sufficient parking space and locked the cycle. After pressing the end trip button, the page did not stop buffering. The trip did not end at all. After a couple of hours while trying to end the trip it said, "Parking is currently full at this station, End trip at a nearby open station." Nobody waits at a PEDL station for two hours. And there were no issues with the internet. Finally, at 10:40 pm, PEDL ended my trip automatically. It debited Rs. 12 from my PayTM account and charged an outstanding of Rs. 9 for a trip that should have cost Rs. 3. Even though these might be small amounts, it is still not right and I would like a refund. The cycle number was 3231739. Was this information helpful? | |||||
Oct 2, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 01, 2018 Zoomcar Customer Care's response Hello User, Greetings! We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority. Link: https://www.zoomcar.com/bangalore/contactus Regards, Ramya. S | |||||
 1 Comment | |||||
Comments
I end my zoomcar pedl trip of cycle no 3247375...App initially showned i have ended my trip...later they keep on charging me and its still going on... Customer care call came and ask me to drop cycle at station..but now am out of station... please resolve it as soon as possible
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