[Resolved] Zoom Car — pedl service problem

Kaushani Dutta

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700156

Cycles were parked just infront of my complex uniworld city main gate. While entering i thought of giving it a try for the first time. I tried a lot to unlock the cycle - 102341. It failed everytime. Tried to unlock by putting the cycle number. Noway it was getting unlocked. So fed up i gave up and came back to my flat. After coming back to my flat when i was scrolling through my phone. I saw that tye trip was going on. I rushed back to my main gate but found out my numbered cycle was not there. Its been 4 hrs now still now the trip is going on. I have no idea who has taken the cycle and where the hell it is now. I need help as soon as possible.

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Feb 8, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2017

Zoomcar Customer Care's response Hello Kaushani,

Greetings!

We are sorry for the trouble caused. Kindly share your email ID, phone number and the screenshot of the Paytm wallet if any excess amount is deducted to [protected]@zoomcar.com for us to have a check on the same and do the needful.

Regards,
Appachu
Zoomcar