[Resolved]  Zoom Car — pedl trip wasn't ending. extra 30 rs was deducted from my account.

Address:Pune, Maharashtra, 411027
Website:Www.pedl.in

I had posted a complaint when the trip wasn't ending on 24th April (https://www.consumercomplaints.in/zoom-car-unable-to-end-the-trip-and-money-is-s...).
After deducting 33rs in total, my trip for ended. I used the cycle for just 30 mins but an extra 30rs was deducted.
Please refund my money.
I'm attaching screenshots as a proof.

Cycle no: 100997
Mobile number: [protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jun 11, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2018
Zoomcar Customer Care's response
Hello Pandey,

Greetings!

We are sorry as you are unable to end the trip. Request you to write to us through our contact us page on the application or website. We shall have a check and do the needful.

Regards,
Kiran.S
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5658
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information