[Resolved] Zoom Car — pedl - unable to end cycle trip
Kolkata, Kolkata District, West Bengal, India
RiRishikaTripathi on Dec 2, 2018
I started with cycle 3187568. I kept in an empty parking slot. It has been more than 2 hours. The trip is not getting ended and showing parking full. Also going on deducting money. I have tried every possible pedl station near by, no where i was able to end my trip and wasted over an hour on road. And there is no number or person to contact in such scenarios.
Please refund my money and end the trip immediately.
Complaint marked as Resolved Jan 17, 2019
[Dec 02, 2018] Zoom Car customer support has been notified about the posted complaint.
Verified SupportZoom Car Customer Care's response, Dec 05, 2018
We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions
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