Zoom Car Customer Care
ZoomCar India Private Ltd.
Customer satisfaction rating: 84%
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2690
COMPLAINTS

Zoom Car Customer Care

ZoomCar India Private Ltd.

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Address
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage
Bangalore North
Bangalore District
Karnataka
India - 560038

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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926
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445

Customer satisfaction rating
84%
Complaints
2690
Pending
142
Resolved
2212
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Zoom Car related photos (775)

Zoom Car Complaints & Reviews

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Zoom Car — wrongly charged inconvenience fees [Resolved]

 himanshusharma42 on Feb 24, 2020
I completed my trip perfectly within time and with quite a lot of Kms left, But still zoom car has charged unnecessarily 8000...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — extra charges hyderabad, on 21 feb 20 [Resolved]

 Saurabh 82 on Feb 23, 2020
Hi,

We had booked zoom-car in hyderabad, on 21 feb 20. We were charged around 7k inr extra, on pretext of...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — payment debited two times but booking not confirmed [Resolved]

 jv_bhojani on Feb 22, 2020
Hi,

I tried to book online but after the bank charges were debited two times i got a message that the booking...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — related to smoking [Resolved]

 Vikug505 on Feb 21, 2020
Maine zoomcar book kiya ja mai pick lrne gya tho unhone mere se otp liya or mera trip start kr diya or bola ek gadi ka video...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — complaining about the cancellation of the home delivery after deducting money [Resolved]

 Deeksha Aery on Feb 21, 2020
Hi,
I am sharing my pathetic experience with zoomcar apps. They confirmed my home delivery and later on after deducting...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Zoom Car — paid money but no proper response [Resolved]

 Mani198518 on Feb 20, 2020
I recently booked the zap service and zoom rental. One of worst customer service and fraud company

I paid 36000...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Zoomcar — removing license [Resolved]

 balakshay malhotra on Feb 18, 2020
My friend is using my driving license in his account. I have reported several complaints but they haven’t resolved it nor...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — cops stopped us because of year old pending challans [Resolved]

 Tripti Sachdeva Vaid on Feb 17, 2020
Worst experience that could happen, totally ruined our trip, first their executive calls us at 3am to say car is unavailable....
Complaint comments  Read comments Complaint category Car Rental

Zoomcar — vehicle not provided as per booking [Resolved]

 arundpaul on Feb 17, 2020
I had made a booking in february for tata hexa for a day (16th feb) in chennai (Booking id jps66ne3d). Even on 15th feb, i...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — unable to remove my driving licence from my friend account [Resolved]

 MRIGANK CHAUDHARY on Feb 13, 2020
Hi,
My freind has applied my driving license in his account, in future any thing happens it is not my responsibility,...
Complaint comments  Read comments [1]Complaint category Car Rental

Zoom Car — petrol charges are not refunded [Resolved]

 MHariKrishna on Feb 13, 2020
Hi,

This is hari. I have booked zoom car in october 2019. I have uploaded the customer copy slip for the fuel...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — uninformed and unfair charges deducted from security deposit [Resolved]

 Sourabh Ojha on Feb 12, 2020
I booked zoomcar on saturday 8th feb 2020. While taking the car i checked the fuel level and uploaded the picture of the same...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — extra money deducted for my booking and not replying to my complaint [Resolved]

 Anshul Nuwal on Feb 12, 2020
I have booked a zoomcar on 9 october. That time, while making payment, seesion got timed out but the money was deducted.
Complaint comments  Read comments [1]Complaint category Car Rental

Zoom Car — license rejected "blacklisted territories" [Resolved]

 Vasu Saini on Feb 12, 2020
I have booked car and uploaded my license, it was rejected several times.
Customer support called and said for some...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — booked car not available and fault replacement car [Resolved]

 Anish Kartha on Feb 11, 2020
I had made a booking in november for zuv500 from 6th february to 8th february. Even on 5th feb, i checked the zoomcar app,...
Complaint comments  Read comments Complaint category Car Rental

Zoomcar — dl related issues [Resolved]

 sameer_111 on Feb 11, 2020
I used my friends dl info register and verify my account. At that instant i didn't knew about the policy of the company.
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — unethical treatment to its customers by providing a faulty vehicle [Resolved]

 puneetchopra27 on Feb 11, 2020
Most pathetic service ever provided by a car rental company..!

Before handing over the vehicle, zoomcar does...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — not able to book a car [Resolved]

 Atul00 on Feb 10, 2020
Sir/ma'am my zoomcar account was blocked and i can't able to book any zoomcar. I want to unblock my account because i really...
Complaint comments  Read comments Complaint category Car Rental

Zoom Car — extra outstanding money [Resolved]

 Prabhat0052 on Feb 9, 2020
Hloo
When, i have drop my car which i have drop zoomcar booking: jps6n7e1o xuv 500 at time which they have given after...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Zoom Car — I not get my security deposit back [Resolved]

 Shrey_wadmalwar on Feb 6, 2020
ID: JPS66ADSX

I not got my security deposit refunded
I'm a student
I dont earn money
I...
Complaint comments  Read comments Complaint category Car Rental

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