Zoom Car — Pending profile approval/booking done

I booked a car on 23rd june with a new zoomcar account. As soon as the booking was about to start they informed that document is not clear please upload another. I uploaded another then they said you are having multiple accounts so you have to upload a picture of another document instead of aadhar card. I uploaded my passport for secondary document. Once the document was uploaded they stopped responding. I was in hurry to leave for my urgent work for which i specifically booked the car. Same day i tried to contact them through each possible way but no one replied till 12:00. I left for my work and now i want the refund back and the new account deleted with all documents also deleted. It was really very disappointing experience with zoomcar. Registered phone number : [protected]. Contact no. [protected]