Zoom Car — Pending refund of 2999 | |
My booking corresponding to id: jps6nywdn, have been completed 2 months before on june 4th 2020. The refund amount of 2999 is still pending. I had called up zoomcar customer care few weeks before and the executive assured that i will get my refund in 24 hours, but never happened. Afterwards i have been trying to reach out to zoomcar but none returns my calls (Despite the repeated message that the executive will reach out.) I have also informed zoomcar to look into the issue via e mail for which i never got a reply. My booking details : id : jps6nywdn Car: hyundai creta Pick up : 3rd june 2020, 7.30 am, near coimbatore airport Scheduled drop : 04 june 2020, 6.00 pm, near chennai airport. Completed on : 04 june 2020, 3.45 pm. Requesting zoomcar to refund at the earliest. Thank you Was this information helpful? | |
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Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 23, 2020 Zoomcar Customer Care's response Hello Vishnu, Greetings! We apologize for the delay caused in processing the refund. We are working on processing your refund, due to the crisis of COVID-19, it is taking more than the expected time to process the refund, rest assured, the refund will be processed as soon as possible. We are requesting your patience in the interim. Regards, Imran Zoomcar | |
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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Am yet to receive my refund of INR 2999. I can see many of the resolved refund issues which was submitted much later than mine.
I need an immediate refund.
Its been almost 5 months !