[Resolved] Zoom Car — petrol refund

Thirukumaran S

from Lakshettipet, Telangana

Address:

Bangalore, Karnataka

I have put the petrol for ford figo, for booking i'd jps6tflei. For rupees 700. I got the customer copy bill. And submitted the same.

Still i didn't get the refund, stating that it is not the bill. I didn't put the petrol for my own car. You can call the car owner and check whether it is, filled with diesel or not.
I was given with low fuel only. I switched off the a. C. For half an hour, until i get a petrol station.

Value the customer and please reimburse the bill of 700

Was this information helpful?

No (0)

Yes (0)

Nov 10, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2017

Zoomcar Customer Care's response Hello Thirukumaran,

Greetings!

We understand your concern here, however, we see that you have submitted the transaction receipt. We regret to inform that we will be unable to process the refund without the fuel bills.

Regards,
Appachu