Zoom Car — planned cheaters in car rental services, unjustified charges demanded for booking id jps62w6fl | |
Hi friends, This is my humble request... If you wish to rent a car from any car rental companies... Please go ahead with any other companies. Zoomcar is worst service & bad customer responds. I have booked few booking in zoom car but overall i experienced a bad experiences... My booking was smooth. But other booking were ended with getting cheated. First of all, they keep changing their policies every times... When you follow some instructions in the first booking. You will be said the terms has changed in the next booking itself. If the fleet executives decided to charge you... Then no one can stop them getting your pocket empty... Even if you call the customer"s support and inform or complaint them or raise any queries (Or) complaints... Its waste of time... They will never listen and inform you to see the terms... It's been worst service. For small minor scratch, they will claim as dent and charge you more than 5000... It depends on how the fleet executive mind... Their exact plan is giving offers and getting 5times the money as claims... Such as cheap business tactics.. Plz i suggest you to try some other good companies or you can buy a car itself instead of paying this cheaters... Corporate heartless thief's... They cancel our plans by not providing the type of car booked and doesn't compensate for it. There cars are of poor maintenance and harass, demand huge money for simple scratch as if the vehicle is not prior damaged. They change their damage charges without intimation. In the name of startup and offers they cheat customers. They provide poor maintenance vehicles and ask us to report for any issues with booking, but call ends when we select 6. This is all planned and harass customers with hefty damage charges after providing poor maintenance vehicle. Once we are loyal to them and pay the charges or deposit, they doesn't listen to us and ends call while considering it only as feedback. They want us not to believe their recruited attendants or team leads, but they totally depend on team lead or attendants for any charges irrespective of proof we have. Regards [protected]@gmail.com Was this information helpful? | |
Zoomcar customer support has been notified about the posted complaint. | |
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I did not end my trip please end my trip .The cycle no : 100867
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