[Resolved] Zoom Car — Refund amount (Rs. 990/-)not credited to my credit card

Jayabrata Chandra

from Hyderabad, Telangana

Address:	Bangalore, Karnataka, 500032
Website:	zoomcar.com

I made a booking with booking Id: JPS6VF745. I had made an advance payment of Rs. 5000/-. Unfortunately, zoomcar only refunded me Rs. 4010/-.
Rest of the amount i.e. Rs. 990/- is still pending on their side.

After several complaints and queries, I have not received a proper response from their side. Each time I have contacted zoomcar I have received a different solution for my problem but none of them has been implemented.

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Mar 6, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Feb 03, 2017

Zoomcar Customer Care's response Hello Jayabrat,

Greetings!

Apologize for the inconvenience caused. We have made the necessary changes to your account and we see that the refund amount has been settled to Paytm.

Once again, please accept our sincere apologies for the inconvenience caused.

For any further information, please revert, we will be pleased to assist you.

Regards,
Zoomcar