Zoom Car — Refund not credited after 57 days...

Princepaytm1996

Website:

Www.zoomcar.com

Dear sir,
I have booked zoom car date 29 july 2020, 1509 rupay 70 km with fulls or 2999 refund amount total pay for google par 4508 company ki policy 5 to 15 working day your refund instead your account. But policy have change 30 working day. I have already 57 days but my refund is not credited to my account. I have many time call customer care but the call is ending. Sir, please check screenshot.
Mobile no [protected]
Bocking no jps6nsx9u
Mail id [protected]@gmail.com

+5 photos

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Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2020

Zoomcar Customer Care's response Hello Prince,

Greetings!

Please accept our apologies for the delay caused in processing the refund. We are working on initiating the refund, we will ensure it is done soon and notify you once the refund is processed.

Regards,
Appachu
Zoomcar