[Resolved]  Zoom Car — refund not received (4 months delay)

Booking date : 1st june 2019
Return date : 1st june 2019

Refundable deposit paid : 3000

I have booked hyundai i20 for one day trip. As per the plan once trip is ends i should get the refundable deposit within 15 days but still now i didnt receive my refund. Also i am not able to contact customer care as well regarding this as well. No proper number available.

Today date is : 23 rd september almost i waited 4 months still refund is not initiated. How can i believe zoom car next time. Please look into this and help me asap.
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Oct 26, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2019
Zoomcar Customer Care's response
Hello Nattudurai,

Greetings!

We are sorry to know that you have not received the refund. Please share the booking ID for us to check the refund status.

Regards,
Appachu
Zoomcar
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