[Resolved]  Zoom Car — refund the amount

Address:Bangalore, Karnataka
Website:Zoomcar.com

I didn't wish to continue PEDL (Mob. [protected]) service still forcefully without my concern RS.49 got deducted in advance from my paytm wallet on 14 Nov 2018 for the PEDL service from 17 Nov 2018.
Refund my amount back to my paytm wallet as I don't want to continue. I paid for 1month that's enough.
Without my concern how can my amount got deducted at 3.30 am?
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Jan 9, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Nov 28, 2018
Zoomcar Customer Care's response
Hello Tushar,

Greetings!

We are sorry to know about the amount being debited from your wallet.

We are unable to process any refund to your wallet as you have not completed your KYC because of which we are unable to transfer the amount to your wallet.

Request you to kindly have a check on it and revert with an update.

Regards,
Sowmya
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