[Resolved] Zoom Car — regarding pedal bicycle company

MAHAJAN GIRIDHAR

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411007

Dear sir/ madam,
I booked bicycle by zoom car app at 9.56 am today dated 08 sep 2018 in aundh pune. I used it for 15 min. Later i park bicycle into same pedl station. But when i clicked on end trip several times it doesn't respond it is zoom car app problem not mine. Still my bill is running pls stop billing unnecessary. Bicycle no. Is 101079. Pls refund my excess amount which is deducted.

Regards
Giridhar mahajan
Pune
My paytm no [protected]

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Oct 12, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2018

Zoomcar Customer Care's response hello Mahajan,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority.
Link: https://www.zoomcar.com/bangalore/contactus

Regards,
Imran
Zoomcar