[Resolved] Zoom Car — regarding to refund | |||||
Hey my name is syed shujauddin quadri i had booked a car mahindra scorpio bearing vehicle number ts07uf2174 and my booking 🆔 is jps6tfqg8 my booking date is 10/10/2017 - to 15/102017 is given below there such refund amount should be reflect within 5-to15days and now its more than a month still i am waiting for my amount i even can't be able to contact your executive i have even complained before also but they have given some status you guys are saying amount has transferred i want to know from which bank you transferred my amount i need your office address please kindly help me out Was this information helpful? | |||||
Dec 25, 2017 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 23, 2017 Zoomcar Customer Care's response Hello Shuja, Greetings! We did check our records and see that the refund is already processed from our end and we have sent an email with the refund transaction details to your email ID. Regards, Appachu Zoomcar | |||||
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I am a third-year undergraduate from Netaji Subhas Institute of Technology, New Delhi. I am currently in the process of writing a research paper on the Customer Perceptions and Service Experience of Self-Drive Car Rentals in India.
Since, you have availed the service and have a comprehensive experience of the same, your opinions on the subject would be highly valuable to me. Given below is the description of my analysis survey. If you could take some time out and fill it, I would really appreciate it. It will help me a lot!
https://goo.gl/forms/STHOBcFJbeO9hAPu1
P.S.-the survey is slightly elaborated. Please try to complete it patiently, thank you!
Thanks and regards
Ankit