[Resolved] Zoom Car — requested for refund

bhat mahesh

from Bengaluru, Karnataka

Address:

560049

Hi,
Date of incident : subscribed a car in dec'18
Client : zoom car subscription
Incident : zoom car rental subscription amount paid in dec'18 for rental, car marazzo m4. After one month they are not able deliver the vehicle. Then requested for refund. For continuous followup they are not responding all the time payment under approval we will pay. From last 75 days same procedure they are following.
Zap subscribe id : [protected]@gmail.com
Contact info : [protected]
Payment details : in instapay option
Amount : 33, 599
Date : 15-dec-2018

Please help to get the refund from zoom team.

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Apr 14, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2019

Zoomcar Customer Care's response Hello Mahesh,

Greetings!

We understand your concern here. Please escalate your concern by emailing at [protected]@zoomcar.com, we shall check on the concern raised and we shall address on priority.

Regards,
Ramya. S

Verified Support

Mar 12, 2019

Zoomcar Customer Care's response Hello Mahesh,

Greetings!

We understand your concern here. Please escalate your concern by emailing at zap.[protected]@zoomcar.com, we shall check on the concern raised and we shall address on priority.

Regards,
Ramya. S

Mar 28, 2019

Updated by bhat mahesh hi Ramya

i have lot of mail to zap.[protected]@zoomcar.com, no proper response. from last couple of month i have sending mails.

thanks
Mahesh Bhat