[Resolved] Zoom Car — transaction related to security deposit | |||
Dear Authorities, My name is Mohd Basit A Khan I have booked a ford aspire car for the timings of 3.00pm till 6.30 pm from my registered mobile no of zoom car which was [protected]on the date 02 November 2017 and for that booking i have made a security depoait of rs5000 with extra amount of rs 660 for vehicle I used the vehicle i made the txn but i was waiting for my security deposit which i recieved on the next day which i have recieved in my paytm account linked to my contact no [protected] In the paytm there was an option of return the money to bank account so i thought that the amount might return into my account my personal account so erroneously the amount got refunded back into the account from which the funds was transferred into my account and i m really frustated because since two to three days i havent got any revert of my money from paytm Kindly find the below attachments as well for good to know information that the paytm transfer you zoom car made into my wallet was refunded back into the account it has been transferred from. So please insisting you to revert me my money after checkung that information because that money is my harden money with all my efforts i have earned that money. Also if you customer support cant taje any action against it i ll be highlighting this to consumer court or else file a complaint against you guys. Hope for a positive response from your end Regards Mohd Basit Khan [protected] Was this information helpful? | |||
Dec 10, 2017 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 08, 2017 Zoomcar Customer Care's response Hello Mohd, Greetings! We understand your concern here. Kindly note, as you have initiated a withdrawal to your bank account from your Paytm wallet, it will take 5-15 days for the amount to reflect on your respective account. Regards, Appachu | |||
Add a Comment | |||
46%
Complaints
5657
Pending
12
Resolved
2592
View all 5657 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
Post your Comment