[Resolved] Zoom Car — trip not yet completed

[Resolved] Zoom Car — trip not yet completed

J Jagadeesh kovelakuntla from Chennai, Tamil Nadu

Hi I'm Jagadeesh Kovelakuntla. I'm a daily user of Pedl.Today afternoon by 2 0 clock I took a ride from Gurunath to Mechanical sciences block it's just a matter of 4-5 minutes. I locked the cycle when reached there from then onwards journey for that I'm charged 10 rupees and the trip is still going on... I don't know what to do now and my cycle No. Is 100747. Please make sure of it... From this moment I'm feeling like this is one of the worst cycle service ever that I have bought here in IIT Madras. +1 photos Was this information helpful? No (0) Yes (0)
Mar 19, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Feb 01, 2018 Zoomcar Customer Care's response Hello Jagadeesh, Greetings! We are extremely sorry for the trouble caused. Upon checking we see that the trip is already ended. Request you to please share the Paytm screenshot of the amount deduction towards the trip to [protected]@zoomcar.com for us to have a check and refund the same. Regards, Rohit
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