[Resolved] Zoom Car — unable to end my trip

Srikumar Maji

from Mumbai, Maharashtra

Address:

700156

Hi zoom car,

I have parked the cycle (101941) in the pedal station still i am not able to end my trip as it's showing "parked the cycle to your nearest pedal station". Please be informed that i have locked the cycle over there and now the cycle is not with me. I was trying to reach your nearest host but he was not reachable.

I am not responsible at all for any damage of the vehicle. Please call me on the below number for further.

Area: unitech gate 1, newtown,
Kolkata-700156

Thanks,
Srikumar maji
Cycle (101941)
[protected]

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Jan 25, 2018

Complaint marked as Resolved

I did not receive any call or email from them. then how come my complaint is showing resolved?

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2018

Zoomcar Customer Care's response Hello Srikumar,

Thank you for reaching out to us.

We are sorry that you were unable to end the trip.

We have ended the trip from our end. For any further assistance, please send us an email at [protected]@zoomcar.com. We shall have a check and do the needful.

Regards,
Sowmya