[Resolved] Zoom Car — unable to end pedl trip pune | |
Hi, i booked a pedl cycle and used it for 20 minutes and then tried to end the trip to no avail, i am trying to end the trip now from last 2 hours and they just keep on deducting the amount of 36 from my paytm wallet. And then they ended the trip themselves and are asking me to pay extra outstanding balance of 9 for no reason. I want my amount to be refunded, why should i pay if i am not able to end trip because their service is not responding. Also they have no customer care or service to call. Pathetic. Cycle no 3237110 Phone number [protected] Was this information helpful? | |
Dec 13, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 07, 2018 Zoomcar Customer Care's response Hello Anubhav, Greetings! We would request you follow the below steps and raise your concern. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions Regard Wasim Zoomcar | |
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