[Resolved] Zoom Car — unable to end pedl zoomcar cycle trip.

Abhay Gangwar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hi team,

After i booked cycle it did not get unlocked. When i tried to end trip it says “request time out”. I am unable to end it since then. I have been charged for about 5 hours now. Kindly help in getting the trip end. Also no amount should get deducted from my paytm account as i was unable to take the trip.

Cycle no: 101422
Location: casa rio palava
Name: abhay gangwar
Paytm number: [protected]

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Mar 9, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

Zoomcar Customer Care's response Hello Abhay,

Greetings!

We are sorry for the inconvenience caused. Request you to write to us through our contact us page on the application or website to end the trip or for any refund issue.

Regards,
Kiran.S
.