[Resolved] Zoom Car — unable to end the trip at new town kolkata

Kanchansingh1987

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700156

Hi Team,

I am unable to end my trip. I have tried to end the PEDL trip at many location at new town Kolkata but unable to end the trip.

I have transferred all my paytm money to some other account and bring the cycle at my home..

I am facing the similar issue each and every day. Please do the needful and help me to sort out this issue.

Cycle number : 3213738

Only RS 3 should be deducted from my account because I am trying to end the trip from 4:05 PM

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Nov 11, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2018

Zoomcar Customer Care's response Hello Kanchan,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority. Link: https://www.zoomcar.com/bangalore/contactus

Regards,
Imran
Zoomcar

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Comments

Rajeev Rathore

from Bengaluru, Karnataka

I used padl just 10 minute and lock cycle. Hardly 200 mtr I drive and lock cycle. But I m trying to end trip from last 15 hours and amount keep on deducting my paytm wallet contineously. There is no customer assistance. I m not able to find pedl station as well when try to search.

Zoomcar Customer Care's response, Sep 29, 2018

Verified Support

Hello Rajeev,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on a priority.
Link: https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar