[Resolved]  Zoom Car — unable to lock pedl bicycle

Hi,

Today i took pedl cycle for half an hour but i am not able to lock cycle manually so not able to end tour. Because of this money is getting deducted from paytm account. Kindly do needful. And i am not able to lock it so can not keep it anywhere else on road in fear of getting stollen by anyone.

Cycle number : 102482

Regards,
Cleyopas
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Sep 20, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Aug 19, 2018
Updated by Cleyopas
Sorry correct cycle number :100980

Verified Support
Aug 20, 2018
Zoomcar Customer Care's response
Hello Cleyopas,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority.
Link: https://t.co/jBOTtJaIEP

Regard
Wasim
Zoomcar
Complaint comments 

Comments

Hi,

I am unable to end trip even though I have parked in active pedal station.
Cycle number is 3191654 and I am parked in DLF IT Park - Gate No. 2

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