[Resolved] Zoom Car — unable to rent zoom pedl cycles due to payment method | |||
As paytm is not accepting new kyc hence unable to rent the pedl cycle. Zoom pedl has only one payment method which is paytm wallet. I know for car hiring you have multiple payment options but why zoom pedl cycles payment has only one option. We all know that paytm has been barred by the rbi to take new customers kyc and which doesnt look to be resolved sooner. Zoom should provide alternate options otehr than paytm wallet so that we can start using it. Please do the needful so that i can start using zoom pedl (Rent a bicycle). Was this information helpful? | |||
Feb 8, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 06, 2019 Zoomcar Customer Care's response Hello Quaseem, Greetings! we regret to inform you that we have temporarily shut down our PEDL service.We will soon be back with new and improved cycles. Requesting your patience in the interim. Regards, Sowmya | |||
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Hope down the lane we will have more payment option other than paytm.
Regards,
Quaseem
We are yet to decide on a launch date, however, we will be back soon in the coming months.
Regards,
Sowmya