[Resolved] Zoom Car — unauthorized deduction | |||
I have subscribed to pedl cycle for one month with rs. 49/- on 06 oct, 2018 At start i got free 1hr rides daily but today 21st oct, 2018 my money is getting deducted even i have subscribed with monthly plan. Total rs 9/- got deducted please refund me back and let me know whats the reason? So shall i use further pedl or not? Will it cost me again? I am using this in kolkata. Regards Mohit gautam Was this information helpful? | |||
Oct 26, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 23, 2018 Zoomcar Customer Care's response Hello Mohit, Greeting! We are sorry for the trouble caused. Kindly share the below details for us to have the issue checked. Cycle #: City: Email ID: Contact#: Regards, Appachu Zoomcar | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
5657
Pending
12
Resolved
2592
View all 5657 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
Unable to end my trip, just around 10 mins.still not workin. Its been charging.
Greetings!
We are sorry for the trouble caused, please raise your concern through the application for us to have the same checked.
Step 1: Click on the hamburger menu in the app (three dots on the top left-hand side), Step 2: Select “My Trips”, Step 3: Select “PEDL”, Step 4: Select the trip where issue needs to be reported, Step 5: Follow on-screen instructions.
Regards,
Appachu
Zoomcar