[Resolved] Zoom Car — unlocked wrong cycle

Sushil Sananase

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411017

Hello,

By mistake i unlocked wrong cycle. On date 02/02/2018 in pimple saudagar even i mailed you on the same date but cycle is still unlocked.. And it's still billing and i'm even unable to book another cycle please look into the matter.

Cycle no is 100549
My phone no is :- [protected]

Please lock my cycle immediately and refund the amount..

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Mar 13, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

Zoomcar Customer Care's response Hello Sushil,

Greetings!

We are sorry for the inconvenience caused. Request you to write to us through our contact us page on the application or website.

Regards,
Kiran.S

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Comments

Sharon Gajbhiv SG

from Akola, Maharashtra

Cycle no.102122
The cycle is not locking...i have started the trip at 4pm I want to end it at 8 but the cycle wasn't locking so i parked as it is at pedl station trip was also not getting ended so please solve the issue as fast as possible...as i haven't any money at paytm so i wouldn't like to pay the extra cash to u.