[Resolved] Zoom Car — unnecessary damage fees | |
This is our booking id: jps6xaa2h Zoom car guys have sent me there is an outstanding payment of 10, 000 for under body damage during reservation. We know that we didn't damage any of your properties very well. Still zoom car guys sending mail that we did under body damage and you guys didn't send me any proof of damage parts on the day of informing us. How i will believe now that these damages were done by us. Sorry to say this i never experienced like this bad in my life. I am writing this behalf of my friend who is in out of station. Contact mail id : [protected]@gmail.com Was this information helpful? | |
Nov 27, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 25, 2019 Zoomcar Customer Care's response Hello User, Greetings! We understand your concern here. The damage charge is added only after proper inspection, the underbody of the vehicle is damaged during the reservation. Therefore, we have added the charge. Unfortunately, we will not be able to waive off the charge. Hoping for your understanding in this regard. Regards, Ramya. S | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
5658
Pending
12
Resolved
2592
View all 5658 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
Post your Comment