[Resolved] Zoom Car — urgent : unable to lock pedl cycle

[Resolved] Zoom Car — urgent : unable to lock pedl cycle

R Ritika Ranjan from Bengaluru, Karnataka

Hi, Today i took pedl cycle for half an hour but i am not able to lock cycle manually so not able to end tour. Because of this money is getting deducted from paytm account. Kindly do needful. I have used cycle for just half an hour but paying for almost more than 4 hours. And i am not able to lock it so can not keep it anywhere else on road in fear of getting stollen by anyone. Even I dropped a mail to zoomcar with all the cycle details, then also no response I am getting from mail also. Also any helpline number is not there. Cycle number : 3193191 Was this information helpful? No (0) Yes (0)
Oct 23, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 19, 2018 Zoomcar Customer Care's response Hello Ritika, Greetings! We believe our team has already requested you to share the trip details through our contact us page, so that we rectify the issue. Please do the needful, we shall resolve the issue on priority. Regards, Sowmya Zoomcar
Add a Comment	Share
Submit Close