[Resolved] Zoom Car — zoom car blacklisting

Siddharth B

from Delhi, Delhi

Address:

560068

I am a regular customer with zoom car. Zoom car has blacklisted me for no reason and i havent been notified of any reason for blacklisting. When i tried to book a car in zoom, i am getting "you are blacklisted by zoom car and you will not be able to use our services". I am not getting any support from customer care. Please resolve this issue asap as i am trying to book a car for my trip

My email id: [protected]@gmail.com

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May 26, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2019

Zoomcar Customer Care's response Hello Siddharth,

Greetings!

Upon checking, we found that your licence has been approved under another account with the email ID - [protected]@gmail.com.

As we do not allow duplication, we have blocked one of the accounts and have activated the new account.

Hoping for your understanding here.

Regards,
Sowmya