[Resolved] Zoom Car — zoom car - pedl excess charged

Goutham Korepu

from Pune, Maharashtra

Address:

Pune, Maharashtra

Im k. Goutham.

User id/paytm id: [protected]

Charged amount:258+36

Cycle no:3252253

On nov 29 2018 @ 7:43pm infront of marigold complex i have taken the pedl and end the trip at a station by 8:00pm, but it didn't ended the trip as it continued over night and charged me for the same. I have raised the complaint and its showing me that refund is initiated, but still i didn't get any refund. Below is the screenshot of the report kindly check and refund the amount.

+1 photos

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Dec 16, 2018

Complaint marked as Resolved

Thanks for Consumer Complaints for posting my issue. Yes they have contacted me by the email : [email protected] and by one personal contact no, its a personal no so i'm not mentioning it here. They have asked me few question such as cycle no, date, paytm no, email i have provided through email itself. You can use facebook for the issue search as zoomcar in fb u will find and send the issue in chat ( messagenger) they reply in mins. Thanks K.Goutham

Zoomcar customer support has been notified about the posted complaint.