[Resolved]  Zoom Car — zoom pedal :0 not able to unlock my cycle and not able to end trip

Address:Pune, Maharashtra, 411067

Cycle no:- 101647

I am not able to unlock my cycle after it get locked and also, i am not able to end my trip.
Sometimes pay with paytm option comes but during payment it show no outstanding remaining.

I have already sent a mail with attached images. But no one replied back.
I have wasted 2 hours on this at last i have kept the cycle at stand

Please end my trip at your end and refund my money back.
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Apr 4, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Mar 03, 2018
Updated by amit8130
Money is still being detucted from my paytm account.
Mar 04, 2018
Mula Shylendhar reddy's response
This is my first wroust experience with this type of problem. please end the trip
Verified Support
Mar 04, 2018
Zoomcar Customer Care's response
Hello Amit,

Greetings!

We are sorry for the trouble caused. Request you to write to us through our contact us page on the application or website, our team will have a check and do the needful.

Regards,
Appachu
Zoomcar
Complaint comments 

Comments

Dear team this is the cycle no 102874 yesterday around 9pm had use and locked after using before ending the trip some one unlock and taken the cycle. Till now the trip is not ending please end my trip. I reised this problem to contact us which shown in 'help'. Still now my money is deducting from linked paytm. Please end the trip

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