[Resolved]  Zoom Car — zoomcar refund not received

Hello,

Very much disappointed with the cancelled booking refund process by zoomcar (Booking id #jpsfrbf0).

I made booking on 30 dec 2018, paid 9271 inr for booking and 5000 inr as deposit and later cancelled my booking on 31 dec 2018.

I was to receive refund of 9071 toward my deposit in paytm wallet and have been told 9071 inr will be credited back to paytm account on jan 4, 2019 (Sms snapshot attached).

I patiently waited, but not received any amount back till now. I lodged the complaint but not received any revert (Email attached). Paytm wallet summary also attached.

Please help in getting my money back.

I am hoping zoom team will hear my voice and do the needful...

Regards,
Atul