[Resolved]  Zoomcar — amount debited but not booked

This is ridiculous zoomcar car pathetic refund policy it's been one week. They are not refunding my amount. Re: [case:1442209] (Query related to booking confirmation - payment debited - booking not confirmed).
It's been 7 days over. So i am going file case in counsmer court. My amount 4261. Is not refunded till date.
Respected sir,
My name is srivathsan. My mobile number is [protected]. I have booked zoomcar in coimbatore. Booking time 23 sep 19:53. Maruthi swift for coming 30th september 10:00pm to october 1 7:00pm. [case:1442209] (Query related to booking confirmation - payment debited - booking not confirmed).
Message i received from bank is rs.4261.00 spent on pos/ecom using ib debit card on 23/09/19 19:53 at zoom car india pvt ltd mumbai from ac:xxx243819. Indian bank. My debit card number is [protected].
So notify me whether my booking is confirmed or not. Or otherwise give a confirmation message for refund.