[Resolved] Zoomcar — Booking cancelled and not refunded... | |||
Booking ID : JPS6NYH1M on 29.05.2020 i book a baleno car for 1st june. my booking time wass 3:00pm i got a call on 2pm and they tols they have a document issue with the car therefore we will arrange a POLO car, so i cancelled that booking and then till today that is 04.07.2020 there is no refund nothing i have pain 4500rs and sitting and waiting for my money to reflect to my bank account, what to do zoomcar you only tell in this lock-down situation... Was this information helpful? | |||
Aug 14, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jul 06, 2020 Zoomcar Customer Care's response Hello Krishna, Greetings! We definitely understand your disappointment here with regard to the delay caused in processing the refunds. We are working on processing your refund, due to the crisis of COVID-19, it is taking more than the expected time to process the refund, rest assured, the refund will be processed as soon as possible. We are requesting your patience in the interim. Regards, Imran Zoomcar | |||
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