Zoomcar — customer care no is invalid and i have paid my 1st installment but my car is not yet delivered and there is no updates of delivery

Vaditi

from Delhi, Delhi

Address:

Tonk road, Jaipur, Rajasthan, 302029

I oder a new car from zap zoomcar and i have paid 1st installment of my cars... My all documents and verification is completed but my car is not yet delivered and there is no status of delivery... Their customer car no is invalid and when i mail them on support team they always mail me that the car is deliver in 15-75 days...
Please help me to out of it.
Im mentally disturbed from this...
I havent any medium to talk to them

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Zoomcar customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

Zoomcar Customer Care's response Hello Vaditi,

Greetings!

We apologize to know that you are unable to contact our ZAP team. Please share the registered email ID and the contact number, we will have a check and we will share an update on the vehicle.

Regards,
Ramya. S

Oct 05, 2019

Updated by Vaditi [protected]@gmail.com is my registered mail id and [protected] is my registered contact no.
Please contact me as soon as possible...
The zoomcar support always says sorry...but do not update my car delivery details...yet