[Resolved] Zoomcar — delay in refunding of zoomcar booking amount | |||
I had booked a ford figo on 9th february 2019. My booking id was jps6fs9b2. I t has been over 25 days and the amount has not been refunded yet. This is very poor service and clearly your operating procedures are not followed properly. And on top of everything there is no way of speaking to a customer care representative. Please find a way of resolving this issue if you wish to be a successful car rental app. Was this information helpful? | |||
Apr 6, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Mar 03, 2019 Zoomcar Customer Care's response Hello User, Greetings! We did check the booking and see that the refund is already processed to the source account. Please find below the attached image for your reference. Regards, Appachu Zoomcar | |||
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