Zoomcar — Deposit money not refunded yet

Amit S H

from Delhi, Delhi

Website:

Zoomcar.in

I had took car for rent on zoomcar app on 27th September 2020, from 7:30 am to 8:00 pm.
Booking ID:JPS6NE2H9
Car : maruti suzuki vitara brezza
As per the terms and conditions and fee policy I had paid the deposit amount of Rupees 2999 which is refundable at the end of the ride. I have not received any refund from the company, it is more than two months now, in one of the fee policies they have mentioned refund may take up to 30 days. So I have waited more than that time, I tried to reach the customer care executive but it is also not possible and there is no proper response from the zoomcar.

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Zoomcar customer support has been notified about the posted complaint.