Zoomcar — fine for tyre

Address:	Pune
Website:	www.zoomcar.com/pune

Hi,

-i am regular customer for zoomcar and i was (Am) fan of zoomcar, but when i have plan for outing with family for 3 days thurs, fri, sat (23rd, 24th, 25th).

-i have booked scorpio on 23rd and its good exp. Then for friday i have booked xuv500. Pickup time is 6:30 around. And i got the message at midnight that xuv500 is not available. When i wakeup at that time i get to know that xuv500 is not available then i call to customer care and he said we can give you 2 options scorpio and tata hexa. So i have selected tata hexa.

-now i have picked up the hexa in place of xuv500 which was arranged at last moment. So may be possible that hexa is not maintain properly and on end time whichever car is available that was given.

-so when i return from the trip on the nasik highway at 6pm on 80 km speed and i am taking right turn and tyre is tear. I lost my control from the steering,, any how i manage and take the car at side and then see that the upper layer of tyre is 0. 5 km back on the road.

. We thank to god that no vehicle is behind us other wise people pray for rest in peace. We would dead. It is totally bad experience with zoomcar.

Tyre have done remote. It is not original type otherwise layer was not remove from the tyre. And we know that is the remote one tyre as my father was doing tyre business. And now jack is not enough to up the car. We bag the jack from the car which are pass from the highway. At this time at 7 o clock we are on the highway with family and ladies as well which is totally risk.

-any how we change the tyre and start again. We reach at home. Now when i drop the car then man who is taking key saying you have to pay charge for tyre and that is 8000. What the hell?. No value for our life. If we dead then who is responsible. He said no no you have to pay the charge. I said it is your big mistake you haven't check the tyre before deliver the car. It is remote tyre not original tyre which is very cheap. Now i will not pay anything. I want my refund 600 of fuel and now you will give me the amount form our life. I will go to consumer forum. Complain against zoomcar for this. And give review on google that dont use the zoomcar they are not maintaining the cars. Its better to go with revv, drivezzy and other company.

-i went to other place on saturday with drivezzy car. And car is well maintained. You can ask to any tyre company that if tyre is original then it will not remove the upper layer if tyre tear? You can get the answer.. Thanks this is the last trip with zoomcar i never go with zoomcar. We see the god when tyre is tear on running car. You can see the attached image. You can go with zoomcar on your risk of life. This is the real time experience with me and my family.