[Resolved] Zoomcar — Incorrect amount taken

Prakash122

from Kolkata, West Bengal

Address:

New Delhi, Delhi, 110024

I booked a car in oct 2016 and i got a mail a few days back about paying ₹5000 for accidental damage. The amount was tooo much but they forced me to pay it or else they would take legal actions. I paid the amount because i didnt know what to do. They kept calling me too. I need the refund. The amount was too much. The company is looting us this way

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Jul 27, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2017

Zoomcar Customer Care's response Hello Prakash,

Greetings!

We do not needlessly charge our customers and you will be charged as per the policy. Kindly share your booking details to [protected]@zoomcar.com for us to validate the charges.

Regards,
Zoomcar

Jun 26, 2017

Updated by Prakash122 Sure.

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Comments

Snigdha01

from Amritsar, Punjab

Dear,

Almost similar and other problems I have too faced. I am filling a legal complaint against Zoom car.

Lets fight it out. If you wish to join me, we can seek justice and compensation for the harassment we have gone through.There are hundreds of people getting cheated and fooled by Zoom Car. You may reach me at [protected]@gmail.com

Regards,

AK