Zoomcar India Private Limited — Refund not received

Address:​7th Floor, Tower B, Diamond District,HAL Airport Road, Bangalore - 560008
Website:www.zoomcar.com

I have still not received the refund of booking id: jps6nyk42 and jps6npcbj. It's been more than two months and still no communication.
Every time call customer care they will say that it is gateway issue and it will take 15 days. Everytime customers are cheated with this lame technical gateway issue reasons.

The refund amount is rs.11, 762/- which is still not paid and i request the company to make the full and final settlement by making refund.

Please find the attached photo of payment summary.
+1 photos
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    ​7th Floor, Tower B, Diamond District,HAL Airport Road, Bangalore - 560008
    India
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