Zoomcar India Private Limited Complaints & Reviews

I rented a car from zoomcar india private limited on 2 ocassions and both the occasions the toll at vashi and pune had to be paid in cash as the fastag where black listed / not active . The zoom car policy states that the refund will be made in 5 to 7 days. I booked the car on April 9 to 10 ans April 15 to 17. The working days have passed too and made numberous complaints by raising tickets but no response has come as the company has just...

I am still awaiting refundable deposit and the earnings from listings after my subscription ended on 31st of December 2020.

I have been following up with the Zoomcar support email id (zap.[protected]@zoomcar.com) since last month to which they have been giving me false assurances stating it will be processed sooner.
I have attached a screenshot of the last email I received from their support team which is again absurd....

I Had A Booking With Zoomcar On 2 November 2020. My Booking Id was : JPS6N28QQ. Trusting On Zoomcar's Past Reputation And My Past Experience, I Paid Them The Security Deposit Of ₹4499 Believing That They Would Refund It Back On Time. According To Their New Refund Policy, It Takes Them 30 Working Days To Refund The Amount Back. But Now, It Has Been More Than 45 Days Since I Booked My Trip From Their App And Still I Haven't Got Any Refund....

I have still not received the refund of booking id: jps6nyk42 and jps6npcbj. It's been more than two months and still no communication.
Every time call customer care they will say that it is gateway issue and it will take 15 days. Everytime customers are cheated with this lame technical gateway issue reasons.

The refund amount is rs.11, 762/- which is still not paid and i request the company to make the full and final...

Dear sir,

We had booked zoom car for 4 days on 23/05/2018 to 26/05/2018. We had asked zoom car to drop off the car at our home in pashan sus road aat 6am in morning.

Person who came to drop the car came 10 mins before 6 am and started requesting to give sms pin because he was late and his company would punish him for being late, if he do not register before 6 am. It was stated in sms that we have to give the...