Zoomcar — Money not received

Name:- divjot banga
Place:- bangalore
Booking id:- jps6nkogk
Vehicle:- maruti suzuki
Journey start date:- 30.04.2020 12.00am
Journey end date:- 04.05.2020 12.00am
Amount:- rs. 9357

Due to covid lockdown, i cancelled my booking thru zoomcar app in my mobile. The app is showing refund of 9357 is successfully processed but i have not received money till now.
After several emails, i did not get any response from zoom car. I am mentally and financially stressed due to this. It's a big amount for a middle-class person like me, also my company has reduced salaries so i am suffering financially.
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