Zoomcar — Payment issue | |||
Hello Sir, I tried to make a booking for a Maruti Swift (Red Color) Pick up from Coimbatore Airport from 02.11.2020 6 A.M to 02.11.2020 5:30 P.M @ Rs.2089 for 230 kilometers free. The total charges were Rs.4588 (Rs.2089 + Rs.2499 as Security Deposit). The mode of Payment was through Debit card through Indian Bank. The Payment Process was successful, the amount was debited from my Account. I have attached the Screenshots of my account statement with the narration for the transaction. But It was stated as "Payment Failure" when I was reverted back to Zoomcar page. Kindly look into the issue and let me know when the refund would be processed. I have already written a mail, from the Help&Support section, in the Zoom car App. Was this information helpful? | |||
Zoomcar customer support has been notified about the posted complaint. | |||
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