[Resolved] Zoomcar Pedl — cycle trip is not ending

mohini bhosale

from Bardoli, Gujarat

Address:	Pune, Maharashtra
Website:	pedl.in

How cheap and third class service you are giving! I booked cycle no. 1o7211. It shows on my phone that the cycle has been unlocked when it actually hasn't. I'm not able to unlock the cycle nor am i able to cancel the trip. I tried to manually unlock it but to no avail. And now it saying me to pay 24rupees and already it took 10 rupees from my paytm account, even i have send email, but they didnt replied me. Whats wrong with you guys
And please make sure that you have a dedicated customer care number exclusively for pedl.

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Mar 16, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

Zoomcar Customer Care's response Hello Mohini,

Greetings!

We are sorry as you are unable to end the trip. Request you to write to us through our contact us page on the application or website, our team will have a check and do the needful.

Regard
Wasim
Zoomcar