[Resolved] Zoomcar — Refund against booking JPS6NSQXJ | |
I have completed my trip on july 17, 2020. I took mahindra scorpio from ahmedabad which was inclusive of fuel however when i took the handover from zoomcar fuel tank was empty and i had refueled for rs. 1, 500 and while returning i was told in a week's time i will get the refund which was ok for me as i had used zoom car many times. I did not receive refund for one month and somehow i could connect to customer care executive who again told one week time. It's been one and half month now. Now the problem is i am not able to reach over phone to customer care executive and in app email is not responded. I had written 4 5 in app mails but still awaiting response and refund. The customer care number are not reachable or always on busy tone. Was this information helpful? | |
Sep 6, 2020 Complaint marked as Resolved No it's not resolved. I didn't get my refund and I didn't get any call. Why the status is changed to resolved. It will be resolved once I get my refund. Zoomcar customer support has been notified about the posted complaint. | |
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