Zoomcar — Refund not initiated by Zoomcar

On 19th September I had booked a hyundai Creta for 27th September through Zoomcar application for the total amount of Rs.3803, bit due to some personal reasons I had to cancel on the same date. I was said that for cancellations they will charge me 200 and pay me back Rs.3603 to my account through same mode of payment. But it has been more than 2 months now I have not received my Refund amount. I would really like this issue to be resolved. Can you please help me with this. My money is blocked and I might have the need for the money at an emergency.
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