[Resolved] Zoomcar — refund pending | |
Zoom Car — refund pending 1 Review India kapadiadhruv on Sep 27, 2019 Mark as Resolved Dear sir, i tried booking zoomcar on 20th april 2019 using bhim upi and the same failed and my amount was debited, and then later on i booked it using my debit card. I contacted zoomcar regarding the failed transaction and they said that the amount has not reached to us and asked me to contact my banking authorities. So i raised a complaint with my bank and bhim upi regarding the same. The resolution provided by both of them stated that amount has already been credited to zoomcar's account. And then i contacted zoomcar's with all the proofs and mail, but they are still denying it. The details are as follows :- Transaction id:[protected] Date: 20/04/19 Amount: 698 Merchant name:- zoomcar. Registered Email Id:- [protected]@gmail.com I am also attaching the screenshots of resolution received from bank's and bhim upi end. Was this information helpful? | |
Dec 3, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Oct 30, 2019 Zoomcar Customer Care's response Hello Dhruv, Greetings! We understand your concern here. Upon checking the first transaction which you have made, unfortunately, it was a failed transaction which we have not received if the amount is debited from your bank account. Please have a check with your respective bank on the same. Regards, Imran | |
Add a Comment | |
46%
Complaints
5658
Pending
12
Resolved
2592
View all 5658 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
Post your Comment