[Resolved] Zoomcar — refunds not received on cancelled bookings after 90 days!!

sdassbl

Address:	Bangalore
Website:	www.zoomcar.com

Hi sir

Not received refund for any of my cancelled and completed bookings since last 90 days!! This is deeply frustrating
My email id is
Sarup. [protected]@gmail.com

Following are my bookings-
Jps6n1w87
Jps6n1wq6
Jps6n1wqs
Jps6n1glo
Jps6n1gzf
Jps6n1u9k

Almost 30k refund is pending since last 3 months!! Every time i call zoomcar they are citing issues of payment gateway for last 90 days

I know you dont have money, so do i. But that doesnt mean you can put my money to work!! If you need money, get a loan buddy!

Stop fooling around and return my payments immediately as i dont have money to pay my inflated credit card dues due to pending refunds from zoomcar

Santanu das
[protected]

+3 photos

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Aug 5, 2021

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2020

Zoomcar Customer Care's response Hello Santanu,

Greetings!

Please accept our apologies for the delay caused in processing the refund. We are already working on initiating the refund and the amount will hit the source account as soon as possible. Rest assured, you will be notified once the refund is processed.

Regards,
Appachu
Zoomcar