Zoomcar — Unnecessary Blacklisted from zoomcar

Website: www.zoomcar.com

I haven't used zoomcar in a long while (Last time I booked in 2019). I recently wanted to book a car and realised that my profile isn't verified so I verified it through DigiLocker.

When I went to confirm a car, it mentioned that I'm blacklisted (without any reason). I tried finding any contact or chat for customer care but there is none. I've emailed them as well but haven't gotten any reply yet.

I trusted zoomcar so I didn't want to go with any outside independent car rental but if this doesn't get resolved, I don't have a choice.

My trip is planned day after tomorrow and I need urgent replies but I don't have any means for it.